Vorboss: proper business fibre for London, recommended and supported as part of your IT
Vorboss is a London-focused business internet provider running its own full-fibre network across the capital, with symmetric speeds from 1 Gbps up to 100 Gbps and SLAs designed for businesses where connectivity actually matters. They built the network specifically for business customers, not consumers, which shows in everything from the install experience to the support model.
For London businesses tired of the connectivity options that have dominated the market for years (slow installations, asymmetric speeds, underwhelming SLAs, support models built for residential customers) Vorboss offers a genuinely different proposition. Dedicated, symmetric, low-latency fibre with proper business SLAs, installed and supported by a team that’s built specifically for this market.
Dr Logic recommends and supports Vorboss for London clients where the connectivity demands of the business genuinely warrant it. We’re not the connectivity provider, but we scope the requirement, coordinate the install alongside the rest of the office or refurbishment project, integrate it cleanly with the network (Cisco Meraki is our usual choice), and provide ongoing support so connectivity is part of the wider managed IT picture rather than a separate vendor relationship.
This sits inside our IT Success® Plans and connects to the wider IT support we deliver. For London clients in serviced offices, refurbishments, or new fit-outs, getting the connectivity right early saves significant pain later.
What Dr Logic delivers with Vorboss
- Connectivity requirements scoping. We work with clients to scope the right service properly: speed requirement based on headcount, video conferencing load, large file transfer patterns, cloud sync demand, and growth plans. Most businesses either undersize or oversize their connectivity; we model it properly against what you’ll actually use.
- Coordination with office moves, fit-outs, and refurbishments. Connectivity is usually the longest-lead-time item in any office project. We coordinate Vorboss installation alongside the wider construction, AV, networking, and IT timeline so the fibre is live when you need it, not three weeks after move-in day.
- Integration with the wider network. Vorboss delivers the connection; we integrate it cleanly with the office network. This typically means terminating into a Cisco Meraki MX appliance, configuring failover or load balancing if there’s a secondary connection, setting up BGP where it’s relevant, and managing the public IP allocation properly.
- Redundancy and dual-circuit configuration. For clients where connectivity is business-critical, we design and implement redundant connectivity (primary Vorboss connection with a secondary circuit from a different provider) and configure failover so an outage on either link doesn’t take the office offline.
- Public IP and DNS management. We handle the public IP block assignment, reverse DNS, and the broader DNS hosting (whether through Freethought or another provider) so external services and remote access work cleanly from day one.
- Performance monitoring and ongoing support. Vorboss runs the underlying fibre with their own SLAs; we monitor the connection from our side and coordinate with their support team if anything needs attention. This means you don’t end up bouncing between IT support, the connectivity provider, and the office facilities team trying to work out whose problem it is.
- Security configuration at the boundary. The Vorboss connection terminates into our managed firewall and security appliance (Meraki MX), where the boundary security controls live: firewalling, intrusion prevention, content filtering, and traffic shaping. This ties into the broader cyber security work we do and supports Cyber Essentials boundary firewall requirements.
- Future capacity planning. Bandwidth requirements grow. We plan for headcount expansion, increasing video and cloud demand, and any specific workflow changes that will affect connectivity. Where it’s worth pre-ordering a higher tier rather than upgrading later, we’ll flag it.
Why Vorboss
The London business connectivity market has been dominated for years by a small number of incumbents (BT, Virgin Media Business, and a handful of others), with familiar pain points: long install timescales, asymmetric speeds even on “business” packages, support models that feel residential, SLAs that don’t bite when they should, and pricing that doesn’t reflect the actual quality of service.
Vorboss has built its network specifically against this. Symmetric speeds across the range. Proper SLAs with actual financial weight. Installation timescales that aren’t measured in months for the standard case. A network they own end-to-end rather than reselling someone else’s circuits. And a support team built specifically for business customers.
For Dr Logic’s clients in central and Greater London, particularly those in modern offices where Vorboss has coverage, this matters. Working with Vorboss alongside our Apple Premium Technical Partner work and the wider managed IT stack means connectivity is part of how we deliver IT support rather than a separate concern.
When Vorboss is the right fit, and when it isn’t
Vorboss is the right call for London businesses with serious connectivity requirements: video-heavy workflows, large cloud sync demand, frequent large file transfers, hybrid working patterns that depend on reliable remote access, or simply a low tolerance for connectivity downtime. It works particularly well for creative agencies, professional services firms, and businesses with cloud-first workflows in offices where Vorboss has network coverage.
The honest constraint: Vorboss’s network is London-only. For clients outside London, this isn’t an option, and we look at alternatives instead. BT Business still has the broadest UK coverage and remains the default for many businesses outside the M25, despite the known complaints. Virgin Media Business is similar in coverage and works well in some areas. Hyperoptic and CityFibre are growing across UK cities. For very small offices, business broadband (FTTC or full-fibre to the premises through a reseller) may be enough.
For London businesses with modest connectivity needs (small team, light cloud usage, no critical video conferencing demands), a standard business broadband connection from BT or similar may still be the right call on cost. Vorboss is a serious connection at a serious price for businesses that genuinely benefit from it.
We’ll be straight about whether Vorboss is the right call for your office, or whether a different provider would actually suit better. Get in touch and we’ll talk it through.
Why Choose Dr Logic & Vorboss for Your Business Internet Needs?
Our partnership with Vorboss allows us to combine their industry-leading infrastructure with Dr Logic’s IT expertise, offering a complete connectivity solution for London businesses. Whether you run a small startup, a growing SMB, or a large enterprise, our service provides the speed, consistency, and support you need to stay competitive.
The Benefits of Our Fibre Internet Service:
- Dedicated Business Fibre: Unlike traditional broadband, which often shares bandwidth among multiple users, our service offers a dedicated fibre line exclusively for your business. This ensures consistent performance, uninterrupted speeds, and the bandwidth needed for high-demand applications.
- Symmetrical Upload & Download Speeds: Many internet services offer fast download speeds but much slower upload speeds. Our symmetrical connectivity means you get equal speeds in both directions, enabling smooth video conferencing, fast cloud backups, and seamless data transfers—all crucial for business efficiency.
- 100% Fibre Infrastructure: Many providers still use copper cables for parts of their network, which can slow down connections and introduce reliability issues. With Dr Logic & Vorboss, you receive a pure fibre connection, ensuring maximum speed, minimal latency, and superior reliability.
- Scalable Bandwidth: From 1Gbps to a staggering 100Gbps, our solutions scale effortlessly as your business grows. Whether you need high capacity for data-heavy operations or room to expand, our flexible options accommodate evolving needs without costly upgrades.
- Free Installation: We believe in transparent pricing with no hidden fees. Eligible businesses benefit from free installation, saving you upfront costs and providing a cost-effective solution for business internet.
- Seamless IT Integration: As your IT partner, Dr Logic ensures your network, devices, and cloud services are fully optimised to take full advantage of your new high-speed connection. We handle everything from network setup to security configurations, allowing your business to thrive from day one.
Service Level Agreement (SLA): Reliability You Can Count On
One of the standout features of our business fibre internet service is the robust SLA provided by Vorboss. A strong SLA isn’t just a promise of performance – it’s a guarantee of reliability and business continuity.
Our SLA Includes:
- 99.99% Uptime Guarantee: Your business depends on reliable internet, and our SLA ensures minimal disruptions, with a commitment to keep your connection live and operational at all times.
- Automatic Compensation: In the rare event of downtime exceeding four minutes, you will automatically receive service credits. An outage lasting more than an hour results in a full day’s credit, highlighting our dedication to keeping your business online.
- Five-Hour Repair Time: If an issue arises, our support team is ready to respond immediately. With a repair window of just five hours, we ensure any disruptions are swiftly resolved, keeping your operations running smoothly.
The Advantages of an Uncontended Line
A key advantage of our Vorboss-powered fibre service is the uncontended line. In traditional broadband services, bandwidth is shared among multiple businesses, leading to fluctuations in speed – especially during peak hours. An uncontended line eliminates this issue by providing a dedicated connection solely for your business.
- Consistent Performance: Enjoy predictable speeds all day, every day. Whether collaborating with remote teams, running cloud applications, or managing digital services, you’ll experience reliable performance.
- Enhanced Security: A private line also enhances network security, reducing vulnerabilities associated with shared connections. This is crucial for businesses handling sensitive data, including financial services, legal firms, and healthcare providers.
- Optimal Bandwidth Utilisation: An uncontended line ensures all your bandwidth is available to you, improving service quality for VoIP calls, streaming, and other real-time applications.
Ideal for a Wide Range of Businesses
Our business fibre internet solutions are perfectly suited to businesses of all sizes and industries, including:
- Creative Agencies: Support high-bandwidth applications like video production, graphic design, and cloud-based collaboration tools.
- Professional Services: Ensure fast, secure connections for financial institutions, legal practices, and consulting firms.
- Retail & E-commerce: Maintain smooth online transactions, support e-commerce platforms, and enhance customer experiences.
- Tech & Development Firms: Provide the bandwidth needed for remote development environments, large-scale data processing, and software testing.
- SMBs & Large Enterprises: Benefit from scalable options that grow with your business, offering high-speed internet at competitive prices.
Why Dr Logic & Vorboss Are the Right Choice for London Businesses
- London-Focused Connectivity: Our partnership with Vorboss allows us to offer bespoke internet solutions across London, leveraging Vorboss’s state-of-the-art fibre network to deliver exceptional performance.
- Expert IT Support: Dr Logic’s comprehensive IT services ensure your network integration is smooth and efficient, providing ongoing support to maximise your internet’s potential.
- End-to-End Service: From site assessments and installation to network optimisation and support, we manage every step of your connectivity journey.
- Commitment to Excellence: We work with rigorously vetted partners to deliver best-in-class solutions, maintaining high standards of service at all times.
Elevate Your Business with Unmatched Connectivity
If you’re planning a London office move, frustrated with your current connectivity provider, or just want to know whether your existing connection is genuinely fit for purpose, we’d be happy to take a proper look and tell you honestly what would work best, whether that’s Vorboss or something else.
