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Get practical advice, expert insights, and the latest updates on IT support, cyber security, IT strategy, and digital innovation for growing businesses.
- Tips to keep your team secure and productive
- Guidance for Apple, and hybrid IT setups
- Ideas to help your business scale with confidence
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Three questions that tell you whether you need MDR
If you’ve read our piece on why endpoint protection alone no longer protects a 100-person creative agency, you already know the software on your Macs won’t catch everything by itself. […]
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Who in your business should have an iPhone Duo, and what to sort first
Apple’s first foldable iPhone went on sale on 23 October, and if you look after IT for a growing company, someone has probably already asked you for one. We’d treat […]
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Ten things an Apple managed service provider should be able to show you
If you’re comparing proposals from an Apple managed service provider, or checking the one you already pay, you’ll find most of them list the same things: device management, a helpdesk, […]
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PHP has patched two critical flaws found with AI, so check who’s updating your websites
The PHP project released emergency fixes on 21 October for two critical flaws in PHP, the language behind a large share of websites, the BBC reported. If your website, a […]
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Keeping Apple admin access when your internal IT person leaves
In a co-managed setup, the internal IT person often holds the most important Apple credentials: the Organisation Administrator role in Apple Business, the DMS (formerly MDM) console and the admin […]
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What a Mac wipe takes with it, and what to sort before yours
When a business moves its Macs into new device management, the usual way to do it is a wipe and re-enrolment. Everything on the Mac is erased, and it comes […]
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Cyber Essentials Plus requirements for a Mac and iPhone fleet
You’ve got your standard Cyber Essentials certificate, and an assessor is about to test a sample of your Macs and iPhones. This is the list of what needs to be […]
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Microsoft 365 Business mailboxes now go up to 100 GB
Microsoft has doubled the primary mailbox limit on Microsoft 365 Business Basic, Business Standard and Business Premium, from 50 GB to 100 GB. The rollout was scheduled to finish by […]
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The difference between Cyber Essentials and Cyber Essentials Plus, and when to move up
Cyber Essentials is the UK government-backed certification for the basic controls that guard against the most common cyber threats, and it shows clients, partners and regulators you take cyber security […]
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Hacker says a supplier’s “123456” password let them into Denmark’s population register
Denmark’s digitalisation ministry said in a press release on 5 October that someone had misused a private company’s legal access to the country’s Central Person Register (CPR), reaching names, addresses […]
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What device compliance evidence looks like for a growing Apple fleet
Sooner or later someone outside the business asks you to prove your devices are secure. It might be a client’s security questionnaire, a Cyber Essentials Plus assessor or an insurer. […]
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That meeting you don’t remember booking could be a phishing scam
Fake meetings and renewal reminders are turning up in people’s calendars with links to fake login pages, and one email security firm says the trick is spreading fast, the Guardian […]
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Why restarting fixes so many Mac problems
When a Mac starts acting strangely, the first thing our support desk asks is when it was last restarted. It’s the oldest line in IT support (The IT Crowd made […]
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How one borrowed login opened up ASOS’s customer data
Asos has confirmed that the attackers behind this week’s breach took detailed customer profiles, including names, home addresses, phone numbers, email addresses, customer numbers and dates of birth. The way […]
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Cyber security fundamentals: where to actually start (if you’re not technical)
Many leaders of a 70- to 150-person business don’t know what good cyber security looks like, so they can’t tell whether their IT provider is delivering it. This guide covers […]
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macOS 27 is live: the security changes that will quietly break on your Mac fleet
Under macOS 27, a Mac can show as managed in your DMS (formerly MDM) console and still be missing updates. macOS 27 (Golden Gate) was released on 14 September 2026 […]
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How to report a scam or phishing email at work, and what actually happens next
The instinct to forward a suspicious email to a colleague with “is this real?” feels responsible. It just spreads the same risk to more inboxes. Here’s how to report a […]
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The Pentagon has finished removing Claude, seven months after ordering it out
The US Department of Defence told the BBC on Monday that it has stopped using Anthropic’s AI products. The order to phase them out came in late February with a […]
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What Apple IT help actually means for a 100-person Mac team
Search for Apple IT help, and you’ll get a mix of results: Apple’s own support pages, repair bookings, and companies like ours. They’re not the same thing, and the difference […]
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Before iPhone Duo preorders open, a warning about a fake one
Preorders for Apple’s iPhone Duo do not begin until Friday 16 October, but scammers are already taking action. According to reporting from 9to5Mac, a fraudulent preorder site designed to closely […]
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Choosing the right Mac for every role in your business
Apple sells six current Macs, and the gap between the cheapest and most expensive has never been wider: a MacBook Neo starts at £699, and a fully specced Mac Studio […]
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Apple’s Mac mini gets faster and pricier at the same time
Apple’s new Mac mini M6 is the fastest Mac mini it’s ever built, and the most expensive one at entry level too. The base configuration now starts at £899, up […]
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Excel for Mac: A guide for Windows users (with free shortcut reference sheet)
Excel on a Mac runs the same files, formulas and PivotTables as Excel on Windows. If you’re moving from a Windows PC, most of your skills carry over directly. The […]
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MacBook Air M5: six months on, here’s the honest answer
Six months of deploying the MacBook Air M5 across business environments provides clearer insight into its capabilities than launch specifications alone. Since March, these units have been used in daily […]
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Annual IT policy review: why ‘set and forget’ doesn’t work
A policy written two years ago stops reflecting how a business actually operates the moment the business changes and the policy does not. New tools get adopted, new vendors come […]
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Backup restore testing: the step most businesses skip
Having backups is not the same as being able to recover from them. A backup job can run successfully every night for a year and still fail the one time […]
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The 72-hour window: what insurance and regulatory coordination covers
Having a breach reporting policy and having someone actively coordinate that reporting during a live incident are not the same thing. A policy tells you what should happen. Coordination is […]
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iOS 27’s September patch batch: one of the largest on record
Updated 27 October 2026: this article now includes the 28 September zero-day fix for iOS 26. Apple’s 14 September software releases closed 273 unique vulnerabilities once the overlapping fixes across […]
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BCP tabletop exercises: testing your response before a real crisis does
A tabletop exercise is a live, facilitated walkthrough of a real incident scenario, run against your actual business continuity plan (BCP), with the people who would genuinely be in the […]
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Vulnerability and CVE detection: closing the Cyber Essentials Plus window
Continuous CVE detection tracks and prioritises vulnerabilities as they emerge, rather than catching them at the next scheduled scan. That distinction matters more than it used to. Cyber Essentials Plus […]
