Jumpcloud

Founded in 2013, JumpCloud is a leading provider of cloud-based directory services. Based in Louisville, Colorado, JumpCloud offers an open directory platform that securely manages and connects users to their IT resources, including systems, applications, files, and networks.

JumpCloud’s platform is built on the principle of Zero Trust, ensuring that every access request is authenticated, authorised, and encrypted. It provides businesses with a unified approach to identity management, device management, and secure access to both on-premises and cloud-based applications – making it a perfect fit for Dr Logic’s IT Success® Plans.

Our partnership with JumpCloud is driven by a shared vision to deliver exceptional value through innovative identity and access management solutions. By integrating JumpCloud’s platform into our service offerings, we provide clients with several key benefits:

1. Unified Identity Management

JumpCloud offers a single cloud directory that connects users to all IT resources, including devices, applications, servers, networks, and cloud-based infrastructure. This unified approach simplifies user provisioning and ensures consistent access policies across the organisation.

2. Cross-Platform Device Management

With support for Windows, macOS, and Linux systems, JumpCloud enables centralised device management. This includes user provisioning, permission controls, multi-factor authentication (MFA), and full disk encryption enforcement, all managed through an intuitive admin console.

3. Enhanced Security Through Zero Trust

Embracing a Zero Trust security model, JumpCloud ensures that every access request is thoroughly vetted. This approach significantly enhances your organisation’s security posture by enforcing strict access controls and continuous verification.

4. Seamless Integration and Scalability

JumpCloud’s platform integrates effortlessly with various applications and services, including Google Workspace, Microsoft 365, and numerous HR systems. This flexibility allows businesses to scale their IT infrastructure in line with growth, without compromising security or efficiency.

5. Secure, Frictionless Access

By utilising protocols such as SAML, LDAP, and RADIUS, JumpCloud provides secure user access to both web-based and on-premises applications. Policy-driven access control based on identity, device, and network ensures that only authorised users can access sensitive resources.

Our IT Success® Plans are structured around four key pillars: Support, Strategy, Security and Innovation. JumpCloud’s solutions play a vital role in strengthening each of these areas:

Support

• Responsive Service Desk: With JumpCloud’s centralised management console, our support team can monitor and address issues promptly, minimising downtime and ensuring continuous business operations.
• Remote Assistance: JumpCloud’s cloud-based platform allows our technicians to diagnose and resolve problems remotely, reducing the need for on-site visits and accelerating issue resolution.

Strategy

• Data-Driven Planning: Access to detailed analytics and reporting through JumpCloud’s systems informs strategic decisions, such as resource allocation and identifying opportunities for optimisation.
• Future-Proofing Technology: JumpCloud’s commitment to innovation ensures that your identity management infrastructure remains current with technological advancements, positioning your business for long-term success.

Security

• Comprehensive Threat Protection: Integrated security features, including MFA and device trust policies, safeguard your data against a wide range of threats, maintaining the integrity and confidentiality of your information.
• Compliance Support: JumpCloud’s robust security protocols assist in meeting regulatory requirements, providing peace of mind and reducing the risk of compliance-related issues.

Our partnership with JumpCloud is ideal for a wide range of businesses and scenarios. Here’s how different types of organisations can benefit:

1. Creative Agencies with Distributed Teams

For agencies with remote or hybrid teams, JumpCloud simplifies identity management and provides secure access to creative tools and data. With centralised control, IT teams can efficiently manage user permissions and maintain security across multiple locations.

2. Financial Services Ensuring Data Security

Financial institutions need robust security and compliance solutions. JumpCloud’s advanced security features, including MFA and Zero Trust policies, help protect sensitive financial data and support compliance with regulations like GDPR and FINRA.

3. Tech Startups Embracing Remote Work

For growing startups, scalability and flexibility are critical. JumpCloud enables seamless integration of new users and systems, providing secure, frictionless access to resources that support remote and hybrid work models.

4. Education Sector Enhancing Digital Learning

Educational institutions can benefit from JumpCloud’s ability to manage user access to learning management systems (LMS) and other digital tools, ensuring students and staff have the right access at the right time.

By choosing Dr Logic and JumpCloud as your identity and access management partners, you gain:

• Comprehensive Management: From user provisioning to device management, we offer end-to-end solutions that simplify IT operations.
• Enhanced Security: Advanced security protocols ensure your data and IT resources remain protected against threats.
• Operational Efficiency: Automated processes and a single management console reduce IT workload and improve productivity.
• Scalable Solutions: Whether you’re expanding your team or adopting new technologies, JumpCloud’s platform grows with your business.