Plans & Pricing
Scalable IT Support, Designed Around Your Business
We offer a range of pre-built packages that fit most use cases – whether you’re looking for ad-hoc support or a fully managed service. Our plans are crafted to make IT stress-free, helping your team stay productive, secure, and supported.
Essential
End-User Support
- Service desk
- Staff onboarding and offboarding
Company IT Operations
- Google Workspace/Microsoft 365 management
- Device management
Security
- Endpoint protection
- Software & operating system patching
£59 per user per month
Pro
End-User Support
Everything in Essential +
- Bespoke software support
- Dedicated account manager
- Onsite Support
Company IT Operations
Everything in Essential +
- Proactive issue resolution
- Network management
Company IT Strategy
- Asset lifecycle management
- Virtual CIO with Quarterly Business Reviews
Security
Everything in Essential +
- Xero/QuickBooks backup
- Email security
- Security questionnaire support
- Security training with phishing simulation
- Google Workspace/Microsoft 365 backup
£89 per user per month
Advanced
End-User Support
Everything in Pro +
- Out-of-hours support
- Server and NAS support
Company IT Operations
Everything in Pro
Company IT Strategy
Everything in Pro +
- Annual information security policy review
Security
Everything in Pro +
- XDR (including SOC, SIEM and SOAR)
- Security and compliance management
- Filesharing and messaging security
- Vulnerability management
£129 per user per month
IT Success® Plans
Essential
Pro
Advanced
Monthly fee
£59/user£89/user£129/userMinimum
10 users20 users
End-User Support
Service desk
Staff onboarding and offboarding
On-site support
PAYGBespoke software support
Dedicated account manager
Out-of-hours support
Server and NAS support
Company IT Operations
Google Workspace/Microsoft 365 management
Device management
Proactive issue resolution
Network management
Company IT Strategy
Asset lifecycle management
Virtual CIO with Quarterly Business Reviews
Annual information security policy review
Security
Software & operating system patching
Endpoint protection
Google Workspace / Microsoft 365 backup
Xero/QuickBooks backup
Email security
Security questionnaire support
Security training with phishing simulation
XDR (including SOC, SIEM and SOAR)
Security and compliance management
Filesharing and messaging security
Vulnerability management
Need something a bit different?
Ad-Hoc Support
For small teams with occasional needs.
Ideal for businesses that don’t want a monthly subscription or require infrequent support such as:
- Holiday cover for internal IT staff
- Supplementing an internal team during peak times
- Project-based or one-off tasks like migrations or hardware setup
- Overflow support during busy periods
- Occasional expert input without a long-term commitment
- Ideal for smaller teams with infrequent IT needs
Custom Subscription Plans
Tailored support, designed around your exact needs.
Perfect for larger organisations or businesses with unique infrastructure or compliance requirements, This could include:
- Mix-and-match services from any tier
- Dedicated/Integrated IT teams available
- On-site and out-of-hours coverage
- Strategic advisory or fully managed service
Pricing is bespoke – let’s talk