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More Than Backup: How Dr Logic Strengthens Your In-House Tech Team

In-house IT teams are under more pressure than ever. Whether you’re supporting hybrid workers, managing multiple platforms, or driving strategic transformation, the list of responsibilities is constantly growing. At the same time, cyber threats are becoming more sophisticated and relentless, adding another layer of risk to already stretched resources. And while your internal team knows your business best, there are times when even the best teams need extra support.

That’s where we come in. Dr Logic helps businesses get more from their internal tech teams – without adding to headcount or stretching resources.

We’re Not Replacing Your Team – We’re Enhancing It

We work in partnership with in-house IT teams, not in competition with them. Think of us as an extension of your internal capabilities. Whether your business uses Apple devices, Windows PCs or a mix of both, our flexible approach means we can plug in exactly where you need us. 

You only have so many people on your team, and they can only do so much in a day. When the pressure mounts, it’s tempting to keep muddling through – but that’s where we come in. We support IT teams that can’t do it all alone, lightening the load so your internal team can focus on what matters most. With the right partner, you can get where you want to be faster.

We collaborate with CTOs, Heads of IT and IT Managers to provide targeted, meaningful support – whether that’s advising on long-term strategy, supporting a major rollout, or covering service desk escalations during busy periods. 

Find out more about how we support hybrid work environments.

Focused Support Where It Counts

Cyber Security Expertise

Protecting your business from cyber threats isn’t a one-time job – it’s an ongoing process. We support your team with everything from endpoint protection and patch management to security audits and real-time monitoring. 

Need to demonstrate compliance or secure client trust? We help businesses achieve Cyber Essentials and Cyber Essentials Plus certification. From readiness assessments to remediation and working directly with certification bodies, we make the process clear and achievable. 

This is especially valuable if you’re in a regulated sector like finance, architecture, or legal – where security is business-critical.

IT Strategy & Projects

Your internal team keeps things running day to day. We help them look further ahead. Whether you’re planning an infrastructure refresh, moving to the cloud, or introducing new tools for collaboration, we bring strategic insight and hands-on delivery. 

We act as a virtual CIO or strategic advisor, working closely with you to align technology choices with wider business goals.

Service Desk Overflow & Escalation Support

If your helpdesk is under pressure, we can take on overflow or act as a senior escalation point for more complex issues. That frees up your team to focus on what matters most – innovation, improvement, and stakeholder engagement. 

We’re particularly useful during peaks in demand, project launches, or team absences. 

Apple and Mixed-Platform Expertise

Got a team, strong on Mac, but supporting a department who work on Windows? Or vice versa? We specialise in supporting hybrid IT environments, and our team is fluent in both Apple and Microsoft ecosystems. That means you can give every user a consistently high level of support, without overburdening your internal team.

Scalable Support for Growing Businesses

Whether you’re growing fast or looking for more resilience in your IT function, we scale with you. We support in-house teams in businesses from 50 – 500+ users – across creative industries, financial services, architecture, marketing, and beyond. 

You choose how we work:

  • Ongoing support contracts
  • Project-based consultancy
  • Ad-hoc overflow and escalation

Why In-House Teams Choose Dr Logic

  • Deep understanding of Mac, Windows and mixed environments
  • Trusted by internal teams in highly regulated industries 
  • Cyber Essentials certified partner with a clear focus on security
  • UK-based with fast response times and transparent communication
  • We match your culture, tools and goals – not the other way around

Let’s Support Your Team

You don’t have to do it all internally. We help make IT work for you. 

Whether you need expert insight, extra hands, or a strategic partner, we’re here to help. Talk to us about how we can work with your team to drive performance and reduce pressure. 

Book a free call.

Six people from the in house tech team at dr logic work at desks in a modern open plan office, using laptops and phones, with large windows letting in natural light—ready to assist with any backup needs.

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