Why creative and design-led businesses need an IT partner who speaks Apple fluently.
If your business runs on Macs but your IT provider speaks Windows, you’re probably wasting time, money, and your team’s patience.
Creative, media, and design-focused businesses often choose Apple for its power, simplicity, and style. But when things go wrong – and they inevitably do – most IT providers treat Apple as a side-note. They patch things up, push clunky workarounds, or worse: ask you to switch to Windows tools instead.
That’s because traditional IT support is built for Windows-first businesses. And if you rely on Macs, that puts you at a disadvantage.
We think it’s time for something better.
Struggling to get real support for your Apple ecosystem? Explore our Apple IT Support services.
Why Standard IT Support Doesn’t Work for Mac-First Teams
Most IT providers say they support Macs – but in practice, that usually means:
- They treat Apple devices as an afterthought
- Their support doesn’t go much further than helping you connect to Wi-Fi
- They often need to search for fixes rather than knowing them on the spot
The result? Poor response times, unresolved issues, team frustration, and time wasted trying to force a Mac into a Windows-shaped box.
The Power of Apple-Native Workflows
Apple devices are designed to work beautifully together – but only if your IT support understands the ecosystem.
At Dr Logic, we don’t just tolerate Apple. We specialise in it.
From Day 1, we’ve worked with creative and collaborative businesses who rely on Macs, iPads, and iPhones to do their best work. We support and streamline everything from:
- Apple Business Manager setup
- MDM tools like Jamf and Addigy
- Mac-first cloud workflows with Google Workspace or Egnyte
- Native Apple features like AirDrop, Handoff, and Universal Clipboard
Instead of layering on unnecessary software, we help your team get the most from what Apple does best – speed, simplicity, and seamless collaboration.
5 signs your IT provider doesn’t understand Macs:
- They keep asking for admin passwords
- You’ve heard “that’s not compatible with macOS” too many times
- They don’t support your MDM solution
- They push Windows-native tools onto your team
- Their advice is always “switch to Outlook”
Built for Creative Businesses
We understand that creative work doesn’t follow 9 – 5 schedules. Tight deadlines, remote teams, giant file uploads and deadline-day stress – it’s all part of the job.
Dr Logic’s support is tailored to creative, media, and growing businesses across London and the UK, including:
- Design studios
- Video & production teams
- Marketing and PR agencies
- Architects, illustrators and creative tech firms
- Growing businesses (who do things differently)
We help with:
- Lightning-fast file sharing
- Zero-fuss device onboarding
- Smooth remote access
- Application support for tools like Adobe CC, Figma, and Final Cut Pro
Real Support from Certified Apple Experts
We’re not just Mac-friendly – we’re Apple-approved.
As long-standing members of the Apple Consultants Network, with London-based engineers trained to support Apple-native environments at scale. Our credentials also include:
- Jamf and Addigy device management expertise
- Certified Google Workspace and Egnyte partners
- Cyber security services tailored to Apple
- IT strategy consulting for scale-up creative teams
We support companies from 10 to 500+ users and beyond – giving your Apple-based business a clear path to growth, security, and better workflows.
Learn more about our Apple IT Support or see how we build long-term partnerships through our IT Strategy services.
Hybrid Environments? No Problem
Even if your creative teams prefer Macs, many businesses have Windows systems in the mix – in finance, HR, or procurement. We support hybrid Apple and Windows environments without the usual friction.
We unify your systems with:
- Shared cloud identity management
- Integrated security and access policies
- Consistent support across platforms
No finger-pointing, no platform bias – just responsive support that understands your full environment.
The Bottom Line: Get the IT Support Your Macs Deserve
If you’re running a creative, design-led or media-driven business, your team shouldn’t be wrestling with outdated IT systems or second-rate Mac support.
We help you get more from the Apple tools you’ve already chosen – and keep your team focused on what they do best.
Because when your IT partner speaks Apple fluently, IT just works.
