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Candy Kittens

Keeping a fast-growing confectionery brand agile, secure and scalable

Candy Kittens is a disruptive, fast-growing confectionery brand known for its bold flavours, eye-catching packaging, and commitment to vegan, sustainable sweets. As the business scaled rapidly, their team needed an IT partner that could keep pace – delivering the flexibility, security and support required to grow with confidence.

The Challenge 

Candy Kittens was expanding quickly, with a hybrid team working across in-office and remote environments. They faced several challenges typical of a modern, growing business:

  • Disconnected systems and lack of centralised IT oversight
  • Frustrations with their previous IT provider’s slow response times
  • Concerns around data security and compliance as the team and customer base grew
  • The need for a more reliable, proactive partner to support their evolving operations

They needed a provider that could not only fix issues but anticipate needs, streamline systems, and free up internal resources.

The Approach

Dr Logic became Candy Kittens’ outsourced IT partner, offering a blend of hands-on support and strategic insight. Our tailored approach included:

  • Full onboarding and IT audit to understand the business setup and pain points
  • Day-to-day helpdesk support with fast response times
  • Security-first solutions, including robust cloud backup, endpoint protection, and secure access for remote workers
  • Device management and procurement to streamline onboarding and reduce downtime
  • Ongoing strategic advice to ensure systems evolve with the business

We integrated closely with their team, bringing clarity, reliability, and a sense of calm to their IT operations.

The Outcome

Candy Kittens now has a stable, secure, and scalable IT environment that supports their hybrid workforce and ambitious growth plans. With fewer disruptions, improved productivity, and a clear roadmap for the future, the team can focus on what they do best – creating sweets that look and taste amazing.

Our partnership continues to evolve, with Dr Logic acting as a trusted IT advisor as Candy Kittens grows from challenger brand to category leader.

Two men are seated at a table with an array of Candy Kittens products displayed in front of them against a teal background, creating a scene as sweet as the candy itself.

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